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If you are looking to upgrade your sleep than why not get the upgraded Puffy mattress; the Puffy Lux Mattress? We found this luxury memory foam mattress to be an ideal balance of comfort and support. Making it one of the few universal feeling beds that actually is universal. All sleepers will appreciate the amazing pressure relief and responsive yet contouring comfort.
Not only is the feel of this mattress an upgrade, it offers a temperature neutral bed with limited motion transfer and stable edges. Giving it high marks in all areas we review. Not to mention an affordable price point that means luxury doesn’t have to cost a premium. Let you body start feeling the benefits of better sleep today with a new Puffy Lux mattress. And make sure to use the coupon link below to save big too!
Below we go into great detail about the Puffy Lux in our mattress review. However, if you are short on time we want to give you a quick overview, as well as an idea of what’s to come in our Puffy Lux Mattress Review. Listed are a few highlights of this mattress that make it stand out.
12″ Thick 4 Layer Premium Memory Foam Mattress
New Generation Foams (Offer More Benefits)
Luxury Zip & Wash Cover
Very Adaptable Comfort – Great for ALL Sleepers
Top Notch Pressure Relief
Amazing Motion Isolation
Sleeps Temperature Neutral (Especially for Memory Foam)
Affordable Price & Coupons
USA Made
101 Night Sleep Trial & Lifetime Warranty
Want to find out which of the 3 Puffy Mattresses is best for you? See how ALL the Puffy Mattresses stack up in our Puffy Mattresses Review: Puffy vs Puffy Lux vs Puffy Royal.
Detailed Puffy Lux Mattress Review:
If you are looking for an amazingly adaptable memory foam mattress the Puffy Lux bed is made for you. The advanced technology incorporated into the materials allows it perform better than any traditional memory foam mattress. By offering a more balanced feel, cooler sleeping properties and incredible pressure relief. Making this luxury memory foam bed worthy of all sleepers.
Below we will go through all the details that go into the Puffy Lux mattress. Taking a close look at every material and the layers of construction. Along with exactly how it will sleep for every sleeping position. We will also run through all the additional benefits you’ll get sleeping on this mattress. And than conclude with the basics of buying your new Puffy Lux online.
The Puffy Lux has many similarities to the first Puffy foam bed. This memory foam mattress stays true to style by incorporating the same Cooling Cloud foam, ClimateComfort foam as well as Firm Core Support foam.
However, between the top layers of true memory foam layers is an additional layer. This added 2″ is a Body Adapting Dual Cloud foam that creates a layer for amazing comfort that contours to your body even better. Giving any pressure points complete relief.
It makes for healthy sleep, and even more ideal for all sleeping positions. The zero gravity type feel really enhances sleep for anyone, especially back and side sleepers. This new foam works wonderfully with the existing foams to make not only an adaptable bed but a more balanced surface too. Below we will look at each of the layers that goes into making the Puffy Lux mattress. Giving you more insight as to why this premium mattress may be for you.
The mattress is a perfect pairing of four foam layers. It creates a thick and durable 12 inch premium bed.
To start off the Puffy Lux has a 2 inch layer of patent pending Cooling Cloud Foam. This memory foam layer is unlike most other memory foams. Instead of retaining heat it pulls heat away from the body. By using the technology convection and conduction to make for cooler sleeping memory foam. The gel infused foam also has 8x more airflow too. Allowing you to get your rest instead of waking up sweaty.
Not only does this layer keep you sleeping cool, but also has an ideal true memory foam feel. Molding to your body in all the right places. Yet, still just buoyant enough that you never feel stuck.
The next layer is what adds the “Lux” to the this Puffy Lux mattress. An additional 2 inches of Body Adapting Dual Cloud Foam. This layer is what takes your comfort from great to AMAZING.
With two primary purposes, this foam focuses on ideal contour and maximum pressure relief. Aiding your body into total relaxation that is balanced, supported and great no matter what position you sleep in. Staying true to its name, this layer adapts to any body for a feel that catapults this mattress into the luxury mattress category.
The third comfort layer is 2 more inches of ClimateComfort Foam. Not only serving as a layer of deep comfort and support, but also providing a foam layer that is temperature and humidity resistant. Meaning that there is even more ways this mattress sleeps cooler and more comfortable.
Creating 6 inches total of comfort from three foam layers that all have unique properties to give you a memory foam mattress unlike many others.
All of this sits on a thick and durable layer of Firm Core Support Foam. Creating a 6 inch base and solid foundation that also provides plenty of support and spinal alignment in all sleeping positions. The Puffy Lux support foam uses Insta-Firm technology for amazing results.
Sometimes base foams are more basic, leaving a large chunk of the mattress underutilized. However, the Puffy Lux made sure that the base foam had qualities that made it more than just base foam. By providing 4x more support than other base foams. And, 99% better responsiveness. Meaning that this entire mattress is optimized specifically for your sleep.
Puffy Lux Cloud Cover:
The newest addition also features the patented Puffy Cloud Cover. This cover is very breathable and just cool enough to the touch. It wraps the mattress just tight enough to not create an excess material. But is loose enough to be soft and very breathable and allow you to enjoy the true feel of the foams beneath. This allows you to enjoy the true feel of the foams beneath.
Another awesome thing about the Puffy cover is the fact that it is a zip-and-wash design. Making it easy to remove, clean and put back on as needed. However, with its stain resistant properties, you won’t have to worry about spills and stains. Every detail of the Puffy Lux bed has been carefully designed form top to bottom. Pairing together materials that really set this foam bed apart and make it a truly luxurious sleeping experience.
Though the Lux has many similarities to the original, it’s the biggest difference may be in the comfort. This bed has an additional 2″ comfort layer to provide a more ideal feel for all sleeping positions. The Puffy Lux really emphasizes a feeling of weightlessness, for a zero-gravity like effect. Meaning that all pressure points will be relieved and your body can fully relax.
This universally designed bed is made to have ideal medium-firm feel. This comfort perfection gives the majority of sleepers the ultimate support, all while meticulously contouring to every inch of your body. Making this memory foam mattress the “sweet spot” when it comes to optimal comfort. Not to forget its adaptability and balance too. Easily adjusting to every sleeping position, all sizes and shapes as well as the needed support and comfort everyone looks for in a mattress.
The mattress comes in right between a 5 and 7 on the firmness scale, depending on your size. This allows for a perfect amount of adaptable support as well as relief of pressure points and optimal comfort. We found the feel of this bed to be right around a 6 and true to the projected feel on the scale. The multiple layers of foams work ideally together to not only create an amazing feeling but slept very temperature neutral for memory foam.
Puffy Lux – All About The Comfort:
As you saw, the materials of the Puffy Lux Mattress take comfort into account from the very top foam layer all the way to the bottom base foam. And every layer in between, even including the cover. Providing an affordable luxury memory foam mattress that will appeal to everyone. The enhanced bed is specifically created for a more opulent sleeping surface.
Providing a perfect balanced feel that takes every point of your body into account. The combination of materials and design make this mattress completely adapt to your every sleeping need and move. It makes for a very refreshing and regenerating night of sleep.
As you will see below, the Puffy Lux is a perfect fit for any sleeper looking for a thick, dense and sturdy true memory foam mattress. Whether you enjoy sleeping on your stomach, back, side or a combination of the three. As well as for couples sharing a mattress. And even smaller, lighter sleepers and bigger, heavier sleepers.
If you sleep on your back you will certainly appreciate the feel of the Puffy Lux. Contouring to your lumbar and actively supporting your spine for proper alignment all night long. You’ll feel your body sink in just enough while still feeling a responsive foam gently pushing back. The comfort layers of the Lux mattress evenly distribute your weight for relief on any pressure points.
With this mattress that isn’t too soft or too firm you will have a perfect feeling sleeping surface. Even if you suffer from back pain or spinal injuries, the Puffy Lux provides sound support for great sleep night after night.
Comfort – Side Sleepers:
Side sleeping may be the most popular sleeping position, which is why having a mattress that lets your shoulders and hips sink in is key. As well as having transition layers that provide support and deep comfort, along with base support that elevates every other layer above it. With the Puffy Luxe side sleepers won’t be disappointed.
This mattress feels like it is made for a side sleeper. The memory foams are a perfect combination of true, dense feeling foam that conforms to you. But have just a touch of responsiveness allowing you to never feel stuck. As well as easily change sleeping positions, or roll from side to side very easily. The Puffy Lux is the ideal upgrade form the original Puffy that may have felt a bit too firm for side sleepers. Making this bed one of our favorite options when it comes to the best mattress for side sleepers.
Comfort – Stomach Sleepers:
Though this may be bordering on the line of firm enough for dominate stomach sleepers, it will work for most who find themselves on their front. Especially if you are on the smaller or average side when it comes to your size. This mattress lets you sink in plenty, but not so far that you will have a loss of support in your spine while face down. If you are heavier and a stomach sleeper, than this mattress may miss the mark.
This is where you may find more interest in the original Puffy mattress. It is just a bit firmer, giving a typically more desirable feel for stomach sleepers who want a more supportive feel that is still comfortable. Which is why you can even find it in a top spot of our best mattresses for stomach sleepers.
Clearly if this mattress works for side, back and stomach sleepers it is a great choice for combination sleepers too. Which in turn means it is an ideal memory foam mattress option for couples. Unless you are a larger sleeper who has a tendency to sleep on your stomach, the Puffy Lux will accommodate every sleeper.
Giving you a premium feeling mattress that is comparable to a Tempur-pedic memory foam mattress but significantly less in price. And possibly even more adaptable and comfortable.
Comfort – Big & Tall Sleepers:
When it comes to choosing a mattress, and you happen to be a little larger, there is one key thing to keep in mind. It will be slightly softer in feel for you than it is listed or advertised for. As a more robust sleeper you know that you need a little more support and durability to make sure you are getting a mattress that is comfortable for you. As well as lasts for you too.
The Puffy Lux offers a memory foam mattress that will work best for heavier sleepers that mostly sleep on their sides and back. By offering a mattress that is 12 inches opposed to 10 inches you are getting more mattress with a thicker base foam and resilient comfort foams to ensure a more medium feel for years to come. Each Puffy is made to support up to 350 pounds on each side. Making the Puffy Lux a good option for big, tall, overweight and larger sleepers who want the all foam experience.
Our Puffy Lux Comfort Experience:
When trying out the bed we definitely noticed a difference in the feel of this one compared to the original Puffy matress. Though both use the same dense memory foam top layer, once laying on the Puffy Lux for a few seconds you notice a bit more contouring to your body. The plush layer below the top cooling cloud foam adds a nice deep comfort that is still supportive but allows for your shoulder and hip to sink in easier.
The advantage to having the softer foam layer below the memory foam instead of above are thoughtful. This layering doesn’t take away from the original memory foam feel. But instead optimizes it for side sleepers. It still provides plenty of support for sleeping on your stomach as well as is ideal for back sleepers. Some customers even claim it’s one of the better mattresses for back pain.
Having the softer memory foam layer makes for this bed to stay true to its memory foam feel while making it thicker and plusher. However, it isn’t too soft, which is perfect since memory foam that isn’t dense enough loses support and quality. Ready for the ultimate memory foam experience? Just follow the link below for the best mattress with the best pricing!
The other benefits of this 12″ mattress are ample. This all foam bed is great for isolating motion and has minimal partner disturbance. The technology-driven Cooling Cloud foam and ClimateComfort foam works to neutralize the heat and even pull it away from the body. As well as increase airflow, neutralize temperature and reduce humidity too. The foams are dense and durable making the bed fully usable from edge to edge. It also has an affordable price point, especially considering that it can easily be compared to Tempurpedic that costs 2 to 3 times more.
Will the Puffy Lux be Bouncy?
The Puffy Lux is a 12″ all foam mattress model with a thick durable layer of memory foam over a softer layer of plush foam. This combination is not only ideally comfortable but also great for minimizing motion transfer in all mattress sizes. This mattress has no coils and no latex that are more buoyant materials. The foams are firm enough to support you but soft enough to cocoon you which makes any vibrations from movement nearly impossible to feel.
The thick layer of dense base foam pairs with the comfort layers to make this mattress perfect for even the lightest sleeper or any couple that wants minimal motion transfer. It is a luxurious feeling mattress that delivers on every important feature. If you want a mattress that is supportive, comfortable and great at motion isolation, then the Puffy Lux bed is a great choice based on our review.
Similar to the original, the Lux also features the patented Cooling Cloud Foam. This technology-driven foam is specially designed for adapting to our bodies needs, including not getting too warm. This layer of gel infused memory foam has been designed to make for a memory foam that has 8x better airflow than standard memory foam. The gel infusion uses convection and conduction to pull heat away and disperse it. This creates a true gel memory foam feel that doesn’t sleep too warm.
The recent addition of the technology driven ClimateComfort Foam also adds to this area of the review. This foam is an advanced temperature and humidity-resistant material that keeps you not only cooler but also drier.
The base of this mattress also uses 6″ of Firm Core Support foam that is very durable and strong. This base foam is 4x more supportive than standard foams and allows for a core that doesn’t allow you to sink in too far. Even with the 6″ of comfort foams on top, you won’t sink in to a point that you feel stuck. Allowing more of your body to ride on top of the mattress.
It also features a cover that is a silky soft feel that is also cool to the touch. The patent pending Puffy Cloud cover is breathable yet soft. And even makes for an ideal initial feeling when you climb into bed.
Edge support not only gives you a good idea of the quality of the mattress but also the durability and performance too. A solid perimeter of a bed creates a consistent sleeping surface that makes for a fully usable mattress. It also makes for a bed that performs and holds up as expected.
The Lux mattress uses four layers of dense quality foams that make for a very consistent and durable feel from every angle. The solid foams make utilizing every inch of this mattress very easy. It also will feel no different from the middle to the edge.
The solid components make for a supportive perimeter that will even be fine for occasionally sitting. All and all the Puffy Lux will perform well from an edge support standpoint. It makes for a mattress that is ideal feeling at every inch.
What Do I Need To Know About the Puffy Lux Mattress?
Puffy Lux Price & Value:
The upgrade may come in at a higher price point, but the benefits of this mattress make it worth it. The Puffy Lux mattress is priced depending on the size you choose.
All mattresses include free shipping right to your door, a 101-night sleep trial as well as a limited lifetime warranty.
The added features of this mattress make it a little thicker, ideally supportive and superbly comfortable. The little details, as well as focus on adaptability and sleeping cool, make this all foam mattress an upgrade from not only the original but any other competing all foam mattress as well.
Puffy Lux Coupon:
We offer the best Puffy mattress coupons with our exclusive codes. You can take advantage of these savings and purchase your Puffy Lux saving $1350 on any Puffy mattress. It is as easy as following this link to Puffy.com. The great thing about our exclusive Puffy coupon is that you can use it 365 days of the year for the best savings. No need to wait for the best memorial day mattress sales or holding off for the black Friday and cyber Monday mattress deals.
This mattress is priced a bit higher than the original, meaning it may be a bit above the old budget. However, if you need better sleep and you can’t wait you’re in luck. Available through the reliable and established affiliation with Klarna, Puffy also offers financing.
The first 12 months are even interest free, allowing you to pay off your mattress within the first year before accumulating additional interest fees. This process is easy and simple and can easily be started on the mattress product page at Puffy.com. Making for easy one stop shopping that lets you have the buying power you need now.
How is the Puffy Lux Delivered?
Included with your Puffy Lux matress purchase is free shipping. Once ordered your new mattress will be delivered in about 2-5 days via Fed-Ex at no additional fee. This makes for a convenient delivery process and allows you to set it up at your leisure. This mattress will be a bit on the heavy side though, so make sure you have some help to move it.
Below are the weight ranges, so you know what you are in for. However, even though each size and weight varies, the Puffy Lux box size is a standard 42″ x 19″ x 19″.
Puffy Lux Mattresses Sizes and Weights:
Twin Mattress Size & Weight – 39″ x 75″ x 12″ – 45 lbs
Twin XL Mattress Size & Weight – 39″ x 80″ x 12″ – 49 lbs
Full Mattress Size & Weight – 54″ x 75″ x1 2″ – 63 lbs
Queen Mattress Size & Weight – 60″ x 80″ x 12″ – 75 lbs
King Mattress Size & Weight – 76″ x 80″ x 12″ – 95lbs
Cal King Mattress Size & Weight – 72″ x 84″ x 12″ – 95lbs
When unboxing and unwrapping the Puffy Lux mattress you shouldn’t notice too many fumes. This mattress is made in the USA with the highest quality premium foams. These foams have all exceeded the strict standards put in place and all are Certi-PUR certified foams.
The only noxious odors that may be trapped will be from the plastic that is used to wrap the bed. This odor will be minimal and dissipate fairly quickly. However, if you are sensitive to certain scents, you may want to crack a window or give it a few hours to breathe before putting your bedding on.
Something else to consider during unboxing is also the time it will take for the mattress to fully expand. This all foam mattress should initially expand relatively quickly. However, it will take a good 24 to 48 hours for the foams to fully firm up. So do keep that in mind as well.
The Puff Lux mattress comes with a 101 night trial period. This allows you to test out the mattress for over 3 months. Giving you ample time to make sure it is a good fit for you before fully committing to sleeping on it. This period of time is plenty long to readjust from your existing mattress.
And more than enough time to get an idea that this mattress is best for you. If for some reason it doesn’t work out the return process is fairly simple and easy and will result in a full refund.
What is the Puffy Lux Warranty?
They offer a lifetime warranty with any of their products. This warranty covers the life of the mattress as long as it is in the original buyer’s possession. This includes a full replacement in the first 10 years if there are any manufacturer or materials defects.
Any time after the first 10 years the mattress will either be repaired or replaced if any malfunctions or defects are detected. This warranty is quite a bit more robust than many of its competitors. It really showcases the construction and material quality. As well as the companies vested interest in their products.
When it comes to any mattress of course you will have a few people that may not love it. That is just the nature of the beast. However, sometimes there are common complaints that affix to certain products that people would like to be aware of prior to purchasing. With the Puffy Lux you may find that most people love their new mattress but a few complaints may be out there. Some of the more common Puffy Lux complaints are below.
Sleeps Hot – Any all foam mattress typically sleeps warmer than a hybrid option
Too Soft – This is a universal comfort that may not appeal to all, some may find it too soft.
Too Firm – Similarly to the above, some may find that the true medium feel of this mattress is too firm.
Lacking Solid Edges – This mattress has good edge support, but if you want a seriously solid feeling edge, it may lack.
Too Expensive – This mattress is around the $1500 mark which may be out of some sleepers price range.
Puffy Lux Mattress Reviews – Customer Feedback:
“Process is easy! It is hard to purchase a mattress at the store, then I ended up with this awesome online shopping experience. I read through the reviews, saw the differences between the mattresses, choose the size of mattress, and in 4 days I was dreaming on a true luxury bed.” – Anita R.
“Great mattress for the money. It’s soft and holds shape well and hasn’t created a hole. It is also good to know that there are no bad chemicals in there since it is certified by Certipur.” – Denise L.
“No sagging at all in the mattress after 3 months of use. It feels like the best thing ever when I get into bed. I’m petite they need to add handles to the sides to help my calking around.” – Chloe A.
“Our family liked the Puffy Lux so much that we wanted to buy one for my sister who lives in London. We contacted the company and they explained that they do not ship to the UK for now, so we bought it and shipped it to her ourselves. She is really happy with it and so are we.” – Sydney L.
“The Lux was an excellent choice for us. We love it. It gives my husband and I good sleeping temperature, a nice quality feel, and some serious deep sleep. We couldn’t find a better mattress if we even tried.” – Emma C.
“I just got married and we were looking for a mattress to make both of us happy. My husband sleeps on his stomach and I like to sleep on my side. My husband really loves this mattress and so do I. It is great that a mattress can feel this good for different sleeping positions. We recommend it and are looking to buy the Puffy Base too.” – Katerina P.
And as always, remember Our Sleep Guide is here to help and make sure you find the best mattress for you! If you have questions or need more insight during your mattress buying journey, please feel free to contact us.
Manufacturer Promises
ShippingFree Shipping
Trial Period101 Night Trial Period
WarrantyLifetime Warranty
Current Pricing
Twin$1445
Twin XL$1495
Full$1595
Queen$1795
King$1995
Cal King$1995
Overall Rating
4.66
Conclusion
The Puffy Lux Mattress Review Mattress might be good for you if…
You want an all foam mattress that is thicker, 12" to be exact, than the typical bed in a box.
You like a mattress that is very supportive but an ideal medium to medium firm comfort for sleeping in all positions easily.
You like a bed that uses innovative materials for the best temperature regulation, motion isolation and durability.
You like a working with a company that offers a generous lifetime warranty for their product.
Still looking for some more information? Visit Puffy at puffy.com. Also, have questions for us? Please contact us and we would be happy to help you!
Also, remember Our Sleep Guide is here to help and make sure you find the best mattress for you! Contact Us. We would love to help you in any way we can.
Came in and Justin helped me around to look at some different mattresses. He had very good insight into the types of mattresses that would be good for whichever sleeping position you prefer. Him and the other people that worked there were friendly and knowledgeable without being pushy, very pleasant experience.
Very helpful and friendly staff, especially Niko, who had expert knowledge on the entire range of mattresses, and offered clear guidance and advice to help us make our decision. Excellent prices, even beating the discounts offered other places on Black Friday, and helped us pick out a package with mattress protector and pillows. Helped load the heavy box into the back of our car, and provided contacts and resources for disposal of our current mattress. I cannot recommend highly enough, and will definitely be referring people to this location. Having a place like this to try out products from online retailers is a huge advantage compared to buying without seeing their products in person, and we are grateful for the experience. Thanks!
Justin was very helpful with answering all my questions and helped me find the right fit for my needs! Lots of Black Friday discounts as well on my Helix.
What an amazing experience!! If you need a bed, you HAVE to come to this store!! The staff are friendly, knowledgeable, and patient (they let me lay in the bed forever!!)! This was by far the best mattress experience I’ve ever had and I am so grateful I came here to get my new bed!!
Super helpful and no pressure experience. Awesome to be able to try the mattresses before buying them, and the buying process was simple and quick. Niko was great!
We absolutely loved the experience when we purchased our mattress! They were so kind and nice to us throughout the entire endeavor. The beds were awesome and they had different options. I will come here from now on if I ever need anything for my bedroom needs.
Niko was extremely accommodating! Needed a mattress to take home same day, and they were able to do so with great prices. He went above and beyond to provide everything I needed, including bedframe and sheets.
Great experience. We were greeted/welcomed to the showroom by Tia, the showroom manager. There was no pressure and we were allowed to browse and ask all the questions we had. No pressure to make a purchase. It is so great to have the ability to "try out" the mattress before we made our final decision to make a purchase.We will defiantly let others know about Our Sleep Guide On Line Mattress Showroom in Austin.
This is a great store in the spring branch area with a big selection of top of the line mattresses. They even price matched an online listing and got us taken care of with no issues. 10/10 would recommend
The staff (Niko and Chase) were very helpful and knowledgeable in guiding us through the process of selecting the right mattress for our home. We love our new Avocado mattress and bed stand. Very grateful to find a place where we could compare the feel of several mattresses to make the right choice for us.
I had an excellent experience working with Tia and Justin. They were both extremely knowledgeable about the various mattresses and adjustable bed frames that were available and how each one would best suit my needs. I have developed shoulder issues as I age and I think the mattress/frame combination they helped me pick out is going to make a big improvement in this area.
We just purchased an avocado green mattress here from Jennifer and had an awesome experience! Jennifer was so helpful, the mattress was perfect and we can’t wait to receive it. Thank you so much again!
We just bought mattresses from OUR SLEEP GUIDE located on 2300 Central Parkway, Suite A, Houston, TX.Ask for Niko Blair. Such a nice young man & very knowledgeable about mattresses. Got a great deal! You will too! 😊
Awesome spot! You get to try all the best online mattresses here that they don’t have in regular mattress stores and they can also give you some of the best discounts if you decide to go with them. Definitely go check them out.
I was on the looks for a lovely mattress online andthis was the place to try before purchasing. With the help of Niko guiding me with the right mattress, went home happy with my mattress =]
This place is exactly what we were looking for! A non-pressure, great selection, and very very knowledgeable sales person named Niko. Niko was great! He answered all of our questions and knew exactly which Mattress would be perfect considering our sleeping positions. We did not feel rushed at all and we were able to try out all the mattresses that we came to look at. We ended up going with the Helix Dusk with the adjustable frame. If you are mattress shopping and you don't want to be pressured and have all the information needed this is definitely your place! We highly recommend!
Great experience, lots of different brands to try, no pressure to go with one thing or the other. Was nice to try many of the options you usually only see online and not in your typical mattress stores.
Great place to try out mattresses in Austin! One of only a few places in central texas where you can try helix mattresses in person. Very knowledgeable staff as well. Recommended.
The team here was super helpful and informative of the different online mattresses. I was very interested in the Helix mattress but nervous to order online without trying first. Great store to visit if you want to try the online mattress brands and ended up ordering with them. Niko and Chase were great to work with!
Like several others have mentioned, the store is a great concept to improve upon the simplicity of ordering online. Several mattresses from online sellers like Avocado, Purple, and Helix are available to see and feel - all while getting the benefits of price competitiveness with traditional manufacturers.Most notably, Tia, the floor manager, couldn't have been more helpful. Her initial questions helped gauge our knowledge and biases before getting into a discussion on needs. Because my wife and I have different preferences, she tailored her recommendations towards the Helix Midnight series, a strong and well-established line with many options that can be configured in a Split King.While there are other fine salespeople in the Austin area that do their best to meet their customers' needs, Tia really did a nice job, and her follow-through on the order leaves me with nothing but a 5-star review for this store and her work!
Justin and team were very helpful and knowledgeable, not only on the mattresses in their showroom, but also other mattresses sold by other retailers. Super helpful to be able to try out the mattresses in person rather than deal with returns. Would highly recommend.
We purchased the Avocado Green Pillow Top mattress. It is the perfect firmness for my husband and I. They have a variety of mattresses to choose from and we were able to take our time and try any mattress as many times as we wanted. We didn’t feel rushed or pressured to buy anything. Chase answered all of our questions and was helpful and knowledgeable about which mattress would be best for us after telling him our preferences
We had a great experience at Our Sleep Guide. I had already completed extensive research online and decided on the helix mattress but could not choose the best model for us without trying them out. Chase was very professional while explaining all of the differences between the helix styles and we left confident in our choice. OSG is a must for those buying a mattress online.
We traveled from San Antonio to pick our mattress, and so happy we came to this store and make the best decision! If you are looking for a new mattress, this store and the people have lots of information and are great to work with. Justin was super nice and ensured we got the best deal. I highly recommend coming here to get your next mattress.
Nico's exceptional knowledge and helpfulness when it came to the available mattresses was truly remarkable. We had the opportunity to extensively test out different options, which allowed us to find the perfect fit for our needs. On top of that, Nico's incredible patience made the entire experience even more enjoyable! This place is a fantastic choice for anyone looking to try out a diverse range of mattresses that are typically only available for purchase online.
We were looking for a higher end mattress, and so glad that we found this location! To echo what others have said, Niko was very nice, personable and knowledgeable and we never felt pressured. Based upon what we were looking for, he ended up recommending a mattress that was a little less expensive actually, which to me says a lot about him and the store. They really want to make sure that their customers are happy vs. getting the most money they can. We definitely will be telling all of our friends about this wonderful showroom!
My husband and I went to Our Sleep Guide Online Mattress's showroom to look at a Dreamcloud mattress. Niko was not only knowledgeable, but honest about each mattress. He didn't try to push one specific brand and was honest about the pros and cons of each type carried in the store. We highly recommend visiting the store and trying out the mattresses. We cannot wait for our new Pillar mattress to arrive (no we didn't get the Dreamcloud). Thanks, Niko, for helping us purchase our new mattress and exceptional customer service.
Great experience here with Chase. He was super knowledgeable about all the different brands and what is best for my sleeping style and preferred firmness. He found me my perfect mattress in no time and very attentive. I’ll definitely be recommending this store and Chase specifically to my friends and family looking for a new mattress. This place is a great, low-pressure store to choose and try out new mattresses.
Chase was a wonderful help when picking a mattress. He is personable and provided all the information I needed as well as got me a great deal. I highly recommend this location. Niko was also helpful with answering questions. It is worth checking out a mattress with them and ordering through them instead of ordering online without trying one first. Come give them a visit. A good mattress is worth it.