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When it comes to sleep we all know that an undisturbed 40 winks makes for the best rest. But what you may not have known is that your mattress is key to making sure you have that undisturbed slumber. And in our opinion one of the absolute best online mattresses to achieve great sleep is the Helix Luxe mattress.
This mattress is anything but ordinary. Offered in 6 different and perfected comfort levels there is an ideal mattress for every sleeper. This luxury hybrid mattress uses a combination of the best foams and pairs it with a zoned coil system for optimized sleeping posture and support as well as balanced comfort. Creating a bed that contours to every inch of your body for the most relaxing sleep night after night.
Keep reading to find our brief “at-a-glance” Helix Luxe review as well as our in-depth “deep dive” mattress review too!
If you are looking for all the details of the Helix Luxe than you’ll surely want to keep reading. But if you are looking for a skimmed down version, you’re in luck. Below is a quick overview of the full Helix Luxe mattress review for those short on time.
If you live in or are visiting the Austin or Houston area than stop by the Helix Mattress Store in the Our Sleep Guide Mattress Showroom. We are happy to let you try the full line up of the Helix Luxe mattresses. As well as the original Helix and Birch.
Even if you aren’t able to come into our store give us a call! Our mattress guides are the experts when it comes to helping you figure out which of these mattresses will be best for you! Plus, we also offer an exclusive coupon that saves you even more!
While the quick look at the Helix Luxe is helpful for a very brief overview it doesn’t have all the details. Which is why we also provide a thorough mattress review too. We will take a look at to what makes this mattress unique and special. As well as all the objective and subjective viewpoints of this bed. Keep reading for our full encompassing review of the Helix Luxe Bed.
What Makes Helix Different?
While our review will go into far more detail about the specific differences of the mattresses we do want to touch on what makes Helix Luxe different overall. HelixSleep.com has been one of the few brands that has a solid online history and presence. While their mattresses have shifted in design and offerings over the years they have always strived to set themselves apart with precision comfort and the best support.
In the early years almost every other online mattress that came in a box was all foam, however, the original Helix mattresses have always been a hybrid build. Though the coil system was significantly smaller, using a micro coil layer, the idea and benefits of a hybrid have always been at its core.
Helix has also continuously stood out with their brand focused on offering a variety of mattress firmness’s. They have never bought into the concept of “one universal” feel. Giving their customers a more customized mattress best suited for their needs. Regardless of whether you go for the original Core Helix, Helix Elite or Helix Luxe.
These two aspects alone have shown how this company truly understands the wide array of sleepers out there. And more importantly how their specific needs translate into what mattress is ideal for them. Helix has been a proven leader when it comes to helping find a mattress that is compatible for the sleeper(s) enjoying their mattresses. And this continues to hold true with their array of options not only with the Helix Luxe mattress but all of their mattresses.
When it comes to a mattress there are several important factors to review. One of the most objective and best places to start is with the design and materials of a bed. This gives you the nuts and bolts view, if you will, of the mattress. By looking at the build it can help determine aspects of the mattress you may love or want to avoid.
When it comes to the Helix Luxe mattresses you’ll have the choice of six comfort options. While their are several similarities amongst these options there are clearly differences in the materials to offer these unique feels.
Helix Luxe Cover:
Each Helix Luxe mattress starts with an Ultra-Cool Premium Pillow Top. The super soft and breathable Tencel cover is just the start of this upgraded cover. The initial feel of this mattress is not only very silky, but also allows for cooler sleep.
The technology-driven Tencel fibers create a breathable cover that is ideal for pairing with the layer of premium quilting foam. These added fibers of premium softness create an initial plush feel on top of this mattress. The combination of cooling technology and hotel-like softness gives the cover of this mattress added luxury.
The top cover of this bed is enhanced by the more durable and solid side panels, emphasizing the different comfort options with a specific detail color to add not only a bit of interest but a distinct way to tell them apart.
The Helix Luxe cover is as logical as it is nice to look at. The side panels offer handles for easy moving and rotating, making this cover detailed in every aspect and very functional. This is just one of the qualities that separates this bed from the original Helix, and why it truly is Luxe.
Upgraded Helix Luxe Cover: GlacioTex
While we love the original Tencel cover that is offered with the Helix Luxe there is also an upgrade that is perfect for anyone who likes an extra cool to the touch feel. The Helix Luxe offers to upgrade to their GlacioTex cooling cover for a small added fee. This cover enhances not only the initial feel of your mattress but helps control your body heat all night long. This innovative technology pulls heat away while you are sleeping. Allowing you to be even more cool and comfortable. For anyone who is a hot sleeper you’ll surely appreciate this upgrade!
When it comes to the comfort foams in each Helix Luxe mattress, you’ll get something just a bit different depending on which option you choose. This is what makes each mattress unique and provides precise comfort and support for every sleeper.
Below you’ll find that each mattress uses 2 of 3 Helix foams that are perfectly paired for a feel that correlates with your needs, as well as a better understanding of what each foam offers.
Sunset Comfort Layers: Memory Plus Foam (Soft Feel) & Copper Gel Memory Foam (Lower IFD)
Twilight Comfort Layers: Memory Plus Foam (Firm Feel) & Memory Plus Foam (Higher IDF)
Dawn Comfort Layers: Helix Dynamic Foam (Firm Feel) & Memory Plus Foam (Higher IDF)
Memory Plus Foam – High Density Pressure Relieving Memory Foam.
Helix Dynamic Foam – Adaptable Contouring Foam for Cushioned Support.
Copper Gel Memory Foam – Contouring Memory Foam for Pressure Relief and Support.
Under the top two layers of comfort foams is another foam layer High Grade Transition foam. This layer creates deep comfort and adds even more ergonomic support. This layer also varies between a soft, medium, and firm density depending on which mattress you opt for.
Regardless, this layer offers a comfortable transition as well as allows your body weight to naturally groove into the mattress, making it ideal for side sleepers or larger sleepers who tend to sink in a little deeper.
Below the specific and unique layers of comfort foam are the base layers. These layers will be identical in all 6 Helix Luxe models. The majority of the support and longevity will be found in the Zoned Body Shape Coil System. This is an 8-inch thick zoned and pocketed coil system.
This 1000+ individually wrapped coils are slightly softer under you shoulder region. And just a touch firmer under your hips. This makes for better spinal alignment and advanced lumber support. The coil system uses reinforced perimeter coils as well. This gives even better edge support and provides a mattress that is solid yet adaptable. Meaning that it works great in every comfort option and for every body.
The very last layer beneath the coil system is a base layer of DuraDense foam. This heavy duty foam component solidifies the bottom of the bed, making a durable and supportive base for the whole mattress. This elevates the feel of the bed as it stabilizes the materials above, creating better longevity and durability. All these materials and layers work seamlessly together to create a mattress that every sleeper will love.
If you are interested to see what Helix Luxe model best suits you check out the Personalize Sleep Quiz at HelixSleep.com.
What Are The Helix Luxe Firmness Options?
One of our favorite things about the Helix Luxe is the multiple comfort options it is offered in. Each of the 6 firmness levels is thoughtfully curated for a variety of sleepers to really compliment your needs. As you saw in the materials each of these mattresses is slightly different for a well rounded offering that will fit the bill for almost every sleeper. Below is a quick look at each model and who they are best suited for. Following that is a closer look at each model.
Sunset: Soft for Side Sleepers
Moonlight: Soft for Back & Stomach Sleepers
Midnight: Medium for Side Sleeper
Dusk: Medium for Back & Stomach Sleepers
Twilight: Firm for Side Sleepers
Dawn: Firm for Back & Stomach Sleepers
Helix Sunset Luxe Mattress Review:
The Helix Luxe Sunset mattress is a great choice for an average to smaller-sized side sleeper who likes a very plush feel. It would also accommodate a smaller-sized sleeper who sleeps primarily on their back or side. It is overall a softer feeling mattress with more contouring support.
The Helix Luxe Moonlight mattress offers a softer feel but with additional support. This added support is more accommodating to support all sleeping positions, especially for smaller or average-sized sleepers. It is also a fine choice for larger sleepers who like a softer feel and typically sleep on their side, but need added support.
Choose the Helix Luxe Moonlight if you…
Are smaller to average in size and sleep in all positions,
One of the most popular Helix Luxe mattress options is the Midnight. It features support most ideal for side sleepers but with a perfectly accommodating medium feel, creating a more adaptable comfort that isn’t too soft or too firm. The Midnight is great for any-sized side sleeper or a smaller-framed individual who sleeps in all positions.
Choose the Helix Luxe Midnight if you…
Sleep on your side and like a balanced feel,
Are any-sized sleeper that predominately sleeps on your side,
The Helix Luxe Dusk mattress is also a very popular option that has the support more ideal for all sleeping positions. Again, featuring a more middle of the road medium comfort, but with added support more ideal for side, back, and stomach sleeping. This bed also offers more ideal support for larger sleepers.
Choose the Helix Luxe Dusk if you…
Are average to larger in size,
And sleep in all positions and prefer a more medium feel,
Or you are smaller in size and like a medium-firm feel with more support
The Helix Luxe side sleeper support with a firmer comfort option is called the Twilight. This support system is ideal for sleeping on your side but offers a slightly firmer feel to keep you from sinking in too much. This is a great choice for larger, heavier dominate side sleepers. It would also work for smaller-framed sleepers who are combination sleepers and like just a bit of a firmer foam feel.
The Helix Luxe Dawn mattress offers firm comfort and supports all sleeping positions. Being the firmest choice, this bed will be great for larger to average-size sleepers who like a firmer feel and sleep in a variety of positions. It will also be a good choice for smaller and more average-size dominate stomach and back sleepers looking for a firmer feel.
Choose the Helix Luxe Dawn if you…
Sleep in all positions and you like a firmer feel,
As well as are a larger or above average-size sleeper,
Or if you are a smaller sleeper but like a firm feel and sleep mostly on your stomach
Our Sleep Guide has 2 Texas mattress showrooms that feature all of the Helix Luxe models. We are very fortunate to have a great understanding of each bed’s unique offerings and which sleepers they work best for. If you are looking for some helpful insight give us a call. Our showroom mattress guides are happy to help you find the perfect match. As well as can offer some added exclusive savings. Give us a ring in Austin at 512-465-2714or in Houston at 832-653-6587to take advantage of our exclusive savings up to $450 OFF Helix coupon! We appreciate you!
Now that you know how Helix Luxe is made and what each layer contains you will have a better understanding of how that effects your sleep. Below we will go through how you can expect this mattress to benefit your sleep. First, we’ll look into each comfort option and who they work best for. Then we’ll share what to expect from any option when it comes to isolating motion, temperature regulation, and perimeter support.
How Bouncy Is The Helix Luxe Mattress?
When it comes to having a mattress that minimizes motion transfer the Helix Luxe will do great. This hybrid mattress has several elements that create limited movements, making for hardly any partner disturbance.
The well-thought-out design and materials make for enough buoyancy to move easily, but keep the movement isolated. By using a coil system that features individually wrapped springs, you get bounce without transference, keeping most movements fairly contained.
The addition of several layers of thick comfort foams also help absorb movement, limiting the motion transfer and making it a great bed for partners with different schedules, pet owners who share their bed, or lighter sleepers looking for no disturbance.
Will I Sleep Cool on the Helix Luxe Mattress?
When it comes to the Helix Luxe mattress, it really does do a great job of checking all the boxes. Another one of those boxes is temperature regulation. Considering most sleepers don’t like waking up in a pool of sweat, having a mattress that sleeps cooler is always welcomed. This luxury hybrid bed certainly makes sure to incorporate several materials to ensure pleasant sleeping all night long, with no interruptions caused by overheating.
Each Helix Luxe mattress is encased in a super breathable and cool cover. The ultra soft and natural appeal of Tencel not only makes for a plush and silky finish, but also helps keep things cool. By being ultra breathable and naturally cooler, you’ll find the cover never traps heat on the Helix Luxe mattress.
The foams used in the Helix Luxe mattress try to combat excess heat by using newer generation memory foams that are less likely to hold heat than traditional memory foams. And, like any hybrid mattress, the benefits of a coil system are plentiful for allowing heat to dissipate. By having plenty of airflow between the coils, any heat that may be absorbed in the foams has a place to escape, making this mattress a great option for anyone looking to avoid overheating.
With any durable mattress, perimeter support isn’t something you really need to worry about. That couldn’t be any truer than with the Helix Luxe. The solid and robust build of this bed creates an edge that supports quality sleep, as well provides a sound place to sit.
The coil system of this bed uses reinforced, weight-resistant springs around the edge. This helps with the added stress that usually comes with force and weight put on the edge of your bed. Pairing these durable coils with dense and consistent foams makes for a mattress that offers evenly delivered support and comfort.
Whether you prefer sleeping dead in the center or being right on the edge, you won’t notice a difference in quality or consistency, letting you and your partner enjoy the entire sleeping surface. This adds assurance that the Helix Luxe accommodates the occasional sitting time on the edge too, allowing you to use your mattress in full without feeling unsupported or that your edge will loose viability.
Is The Helix Luxe Bed Sustainable?
More coming soon!
Also, not sure whether to go with an original Helix of Helix Luxe? We have a great comparison review featuring the Helix vs Helix Luxe. Get a better idea as to what sets these two mattresses apart!
What Can I Expect When I Order A Helix Mattress?
Now that you know more about this unique mattress and just how many mattress options are available, now is the time to buy! Luckily, online mattress shopping couldn’t be easier. Between offering free delivery right to your door, a great trial period and warranty just like you’d find from any mattress brand, it’s simple. All you have to do is choose the Helix Luxe that is best for you and wait in anticipation a few days. Below is exactly what you can expect.
Helix Luxe Mattress Value:
Like most upgrades there is an added cost, but with the Helix Luxe it is well worth it! This mattress is a super thick and premium hybrid bed that offers an array of comfort and support options. This allows for a feel that is personalized just for you. While the most popular size, a queen, comes in at $1899, you might initially think it is a bit expensive. But, for a premium mattress that is thicker than average that will offer solid sleep for years, it is actually a great value.
With every Helix Luxe mattress you also get free shipping and returns, along with a 100-night sleep trial period and a 15-year warranty. These features add even more value to this great- priced bedroom must-have. With so many options and generous upgrades, this mattress will ensure years of great sleep that is priceless.
What Is The Best Helix Luxe Mattress Coupon?
Currently Helix is offering 20% off the queen and king size Helix Luxe models. Which you can quickly find by following the coupon link below. This savings is automatically applied and allows you to get the standard Helix savings.
However, we also offer an exclusive Helix coupon that allows you to save up to $400OFF your new Helix mattress purchase. All you have to do is give one of our showrooms a quick call. Not only can we give you any personalized help you need on making sure you select the right Helix Luxe for you. But we can also share our exclusive codes to ensure that you will get the most savings on your new mattress.
On top of that you also will get two free pillows! This means that you are getting a truly luxurious mattress at an even more affordable price point. Give us a call in Austin at 512-465-2714or in Houston at 832-653-6587. Not only can we help you save more, but you also help our business too!
If the Helix Luxe is a bit more than you anticipated spending or you are looking to finance, no problem. Helix Sleep has you covered. Offering you not one, but two options for financing a new mattress, Klarna offers a no interest option that eliminates any excess fees if paid within 6 to 12 months. Or, Zibby offers alternative financing to anyone who has a low or no FICO score, giving you a few options to start getting better sleep sooner than later.
Get all the details on the Helix Luxe financing options available and get approved today HERE!
How is the Helix Luxe Delivered?
You won’t have to worry about any hidden or added delivery fees with your new Helix Luxe. Each mattress comes with free shipping within the US. Each bed is made to order and then expertly compressed, rolled, and packed. Then, you bed ships directly from the manufacturer via Fed-Ex Ground to arrive at your door in about 6 to 10 days, making the wait the hardest part.
How Easy is the Helix Luxe to Set-Up?
After your mattress is dropped off, then it is in your hands to get set-up. Luckily, the process is simple and won’t take long at all. All you need to do is bring the box inside to whichever room you will be putting it in. The boxed mattress will come in a 16″ x 16″ x 48″ box, but will vary in weight depending on size. As you can see below, a second set of hands will be helpful when setting your new Helix Luxe up.
Helix Luxe Mattress Weight:
Twin – 50 – 60 lbs
Twin XL – 50 – 60 lbs
Full – 80 – 90 lbs
Queen – 90 – 100 lbs
King – 100 -110 lbs
Cal King – 100 – 110 lbs
As soon as you get the bed to where you will need to unbox, just open the box, slide the roll packed mattress out, carefully unroll, and cut the plastic away. Then, position your quickly expanding mattress on the frame. Initially it will take shape quite quickly, but it is a good idea to let it air out and firm up for at least a few hours before sleeping. Better yet, 24-hours if you can wait, to ensure the most ideal feel and little to no lingering fumes.
This American-made product won’t have a ton of odors and mostly just non-toxic “new” mattress smells, if any. But, if you are more sensitive to fumes, simply open a window or leave the room while the smell dissipates.
Each Helix Luxe mattress comes with a 100-night sleep trial period. The trial period ensures plenty of time to test the mattress out. Make sure to give the bed at least 30 days before making up your mind, though. It does take time for your body to adjust to a new feel and support regardless of what mattress you choose.
As far as the warranty goes, the 15-year prorated warranty covers any manufacturer defects or flaws, as well as any unusual wear or sag that is not typical of the natural life of the bed. Helix Luxe still has a great customer support team in place to help with any needs during the life of your Helix Luxe, as well as help you during the trial period if you have questions or need to exchange or return your mattress.
If you are wondering what your new Helix Luxe mattress will be sitting on, you have a few options that you can include with your purchase. If you already have a frame or base that you plan on using, great! But if not, Helix offers a few choices to compliment your new mattress.
If you want a more basic frame and foundation combination, then you are covered. Both are sold directly and can be shipped with your mattress to create a full set. The Helix metal frame comes in every mattress size and ranges from $150 to $175 and the Helix foundation is also available in every size and ranges between $200 to $325.
Now, if you are looking to elevate your sleeping experience, quite literally, then the Helix Adjustable Base may be for you. This superior support system offers head and foot elevation along with preset settings for a weightless, zero- gravity feel, as well as your own personalized settings that remember your preferences. It even has USB ports and adjustable legs to really dial in on the luxury feel. The adjustable base is offered in Twin XL, Queen, King and Cal King options and run between $895 to $1695.
Check out all the bases and frames not at HelixSleep.com.
Helix Mattress Accessories:
If you are looking to really complete your bedroom and top off your new mattress with complimenting accessories, Helix has those too. With a variety of pillows, sheets, and mattress protectors, you can round out your new mattress purchase. We personally think that every new mattress should be protected with a mattress protector. They not only keep your mattress clean, but also are an easy way to protect your investment. Helix offers a great mattress protector that works perfectly with the Helix Luxe. Check it out HERE.
They also have a few pillows that offer some of the same technology and personalized support and comfort capabilities that make them unique. Between the Helix Adjustable Pillow and the Ultra Cool Adjustable Pillow, you’ll surely find a perfect feel. Both can be found HERE.
Lastly, what good is a new mattress if you don’t have the soft and silky sheets to emphasize the look and feel? The luxury TENCEL sheets by Helix are available in two colors and every size. This additional bedding must-have is not only extra soft but also moisture-wicking for cooler sleep, as well as sustainable-produced. Learn more and purchase your Helix TENCEL sheets HERE!
Also, remember Our Sleep Guide is here to help and make sure you find the best mattress for you! If you have questions or need more insight during your mattress buying journey, please feel free to contact us.
Still looking for some more information? Visit Helix at helixsleep.com. Also, have questions for us? Please contact us and we would be happy to help you!
Also, remember Our Sleep Guide is here to help and make sure you find the best mattress for you! Contact Us. We would love to help you in any way we can.
Came in and Justin helped me around to look at some different mattresses. He had very good insight into the types of mattresses that would be good for whichever sleeping position you prefer. Him and the other people that worked there were friendly and knowledgeable without being pushy, very pleasant experience.
Very helpful and friendly staff, especially Niko, who had expert knowledge on the entire range of mattresses, and offered clear guidance and advice to help us make our decision. Excellent prices, even beating the discounts offered other places on Black Friday, and helped us pick out a package with mattress protector and pillows. Helped load the heavy box into the back of our car, and provided contacts and resources for disposal of our current mattress. I cannot recommend highly enough, and will definitely be referring people to this location. Having a place like this to try out products from online retailers is a huge advantage compared to buying without seeing their products in person, and we are grateful for the experience. Thanks!
Justin was very helpful with answering all my questions and helped me find the right fit for my needs! Lots of Black Friday discounts as well on my Helix.
What an amazing experience!! If you need a bed, you HAVE to come to this store!! The staff are friendly, knowledgeable, and patient (they let me lay in the bed forever!!)! This was by far the best mattress experience I’ve ever had and I am so grateful I came here to get my new bed!!
Super helpful and no pressure experience. Awesome to be able to try the mattresses before buying them, and the buying process was simple and quick. Niko was great!
We absolutely loved the experience when we purchased our mattress! They were so kind and nice to us throughout the entire endeavor. The beds were awesome and they had different options. I will come here from now on if I ever need anything for my bedroom needs.
Niko was extremely accommodating! Needed a mattress to take home same day, and they were able to do so with great prices. He went above and beyond to provide everything I needed, including bedframe and sheets.
Great experience. We were greeted/welcomed to the showroom by Tia, the showroom manager. There was no pressure and we were allowed to browse and ask all the questions we had. No pressure to make a purchase. It is so great to have the ability to "try out" the mattress before we made our final decision to make a purchase.We will defiantly let others know about Our Sleep Guide On Line Mattress Showroom in Austin.
This is a great store in the spring branch area with a big selection of top of the line mattresses. They even price matched an online listing and got us taken care of with no issues. 10/10 would recommend
The staff (Niko and Chase) were very helpful and knowledgeable in guiding us through the process of selecting the right mattress for our home. We love our new Avocado mattress and bed stand. Very grateful to find a place where we could compare the feel of several mattresses to make the right choice for us.
I had an excellent experience working with Tia and Justin. They were both extremely knowledgeable about the various mattresses and adjustable bed frames that were available and how each one would best suit my needs. I have developed shoulder issues as I age and I think the mattress/frame combination they helped me pick out is going to make a big improvement in this area.
We just purchased an avocado green mattress here from Jennifer and had an awesome experience! Jennifer was so helpful, the mattress was perfect and we can’t wait to receive it. Thank you so much again!
We just bought mattresses from OUR SLEEP GUIDE located on 2300 Central Parkway, Suite A, Houston, TX.Ask for Niko Blair. Such a nice young man & very knowledgeable about mattresses. Got a great deal! You will too! 😊
Awesome spot! You get to try all the best online mattresses here that they don’t have in regular mattress stores and they can also give you some of the best discounts if you decide to go with them. Definitely go check them out.
I was on the looks for a lovely mattress online andthis was the place to try before purchasing. With the help of Niko guiding me with the right mattress, went home happy with my mattress =]
This place is exactly what we were looking for! A non-pressure, great selection, and very very knowledgeable sales person named Niko. Niko was great! He answered all of our questions and knew exactly which Mattress would be perfect considering our sleeping positions. We did not feel rushed at all and we were able to try out all the mattresses that we came to look at. We ended up going with the Helix Dusk with the adjustable frame. If you are mattress shopping and you don't want to be pressured and have all the information needed this is definitely your place! We highly recommend!
Great experience, lots of different brands to try, no pressure to go with one thing or the other. Was nice to try many of the options you usually only see online and not in your typical mattress stores.
Great place to try out mattresses in Austin! One of only a few places in central texas where you can try helix mattresses in person. Very knowledgeable staff as well. Recommended.
The team here was super helpful and informative of the different online mattresses. I was very interested in the Helix mattress but nervous to order online without trying first. Great store to visit if you want to try the online mattress brands and ended up ordering with them. Niko and Chase were great to work with!
Like several others have mentioned, the store is a great concept to improve upon the simplicity of ordering online. Several mattresses from online sellers like Avocado, Purple, and Helix are available to see and feel - all while getting the benefits of price competitiveness with traditional manufacturers.Most notably, Tia, the floor manager, couldn't have been more helpful. Her initial questions helped gauge our knowledge and biases before getting into a discussion on needs. Because my wife and I have different preferences, she tailored her recommendations towards the Helix Midnight series, a strong and well-established line with many options that can be configured in a Split King.While there are other fine salespeople in the Austin area that do their best to meet their customers' needs, Tia really did a nice job, and her follow-through on the order leaves me with nothing but a 5-star review for this store and her work!
Justin and team were very helpful and knowledgeable, not only on the mattresses in their showroom, but also other mattresses sold by other retailers. Super helpful to be able to try out the mattresses in person rather than deal with returns. Would highly recommend.
We purchased the Avocado Green Pillow Top mattress. It is the perfect firmness for my husband and I. They have a variety of mattresses to choose from and we were able to take our time and try any mattress as many times as we wanted. We didn’t feel rushed or pressured to buy anything. Chase answered all of our questions and was helpful and knowledgeable about which mattress would be best for us after telling him our preferences
We had a great experience at Our Sleep Guide. I had already completed extensive research online and decided on the helix mattress but could not choose the best model for us without trying them out. Chase was very professional while explaining all of the differences between the helix styles and we left confident in our choice. OSG is a must for those buying a mattress online.
We traveled from San Antonio to pick our mattress, and so happy we came to this store and make the best decision! If you are looking for a new mattress, this store and the people have lots of information and are great to work with. Justin was super nice and ensured we got the best deal. I highly recommend coming here to get your next mattress.
Nico's exceptional knowledge and helpfulness when it came to the available mattresses was truly remarkable. We had the opportunity to extensively test out different options, which allowed us to find the perfect fit for our needs. On top of that, Nico's incredible patience made the entire experience even more enjoyable! This place is a fantastic choice for anyone looking to try out a diverse range of mattresses that are typically only available for purchase online.
We were looking for a higher end mattress, and so glad that we found this location! To echo what others have said, Niko was very nice, personable and knowledgeable and we never felt pressured. Based upon what we were looking for, he ended up recommending a mattress that was a little less expensive actually, which to me says a lot about him and the store. They really want to make sure that their customers are happy vs. getting the most money they can. We definitely will be telling all of our friends about this wonderful showroom!
My husband and I went to Our Sleep Guide Online Mattress's showroom to look at a Dreamcloud mattress. Niko was not only knowledgeable, but honest about each mattress. He didn't try to push one specific brand and was honest about the pros and cons of each type carried in the store. We highly recommend visiting the store and trying out the mattresses. We cannot wait for our new Pillar mattress to arrive (no we didn't get the Dreamcloud). Thanks, Niko, for helping us purchase our new mattress and exceptional customer service.
Great experience here with Chase. He was super knowledgeable about all the different brands and what is best for my sleeping style and preferred firmness. He found me my perfect mattress in no time and very attentive. I’ll definitely be recommending this store and Chase specifically to my friends and family looking for a new mattress. This place is a great, low-pressure store to choose and try out new mattresses.
Chase was a wonderful help when picking a mattress. He is personable and provided all the information I needed as well as got me a great deal. I highly recommend this location. Niko was also helpful with answering questions. It is worth checking out a mattress with them and ordering through them instead of ordering online without trying one first. Come give them a visit. A good mattress is worth it.