Based on 347 reviews
Our Sleep Guide Online Mattress Showroom Houston
What a great concept of a store that more people need to know about. This shop displays and sells mattresses made by the online retailers like Helix, Avocado, etc. But, you don’t need buy blindly online and do the 100 night trial because the mattresses are there to see and try out. Very convenient and smart. When ordering, the mattresses come directly from the online retailer just as if you ordered online. Our Sleep Guide gives the same (and sometimes better) pricing of the online retailer. However, the best part of the process is Justin, Jennifer and Tia. Very professional, superb product knowledge and not pushy at all. In fact, with Jennifer’s guidance, we avoided making the wrong purchase for my son’s mattress. I have no affiliation with this company. Just a 100% satisfied customer.
A great place to try out so many online mattress options before purchase! Plus Tia was helpful without being overbearing. Highly recommended!
Alana Phillips Fry
Stopped in today to try out a few mattresses. The showroom had several brands and selections. Tia was so kind and helped us narrow down our decision. I highly recommend this location.
Tia and Justin were wonderful representatives to help us decide on the perfect mattress. Would highly recommend for anyone interested in popular online mattress brands!
Great customer service, store is nice and clean. My husband and I had a great experience and love our mattress!
Tia was very helpful and knowledgeable without being pushy. Great experience. Highly recommend.
Have had such a great experience here with Jennifer. I came in looking for a different mattress and she helped me find a better mattress!
They have a good selection of online mattresses to try, Niko was great, answered all my questions about the differences between the brands/materials used.
We came in here to find our mattress and had a very pleasant time. Jennifer answered all of our questions and was incredibly helpful, kind, and patient. She’s great!
Niko was the best & so helpful! We got the helix midnight luxe for several hundred dollars cheaper than it would’ve been on the helix website & we were able to bring it home with us. Would definitely recommend.
This place is awesome. Jennifer was so helpful and we walked away with exactly what we needed. Trying it out before buying saved us a huge headache. The mattresses are very different from what you read about them online! So go wear your pj's in and take a test nap!!
Extremely friendly, knowledgeable and helpful to my elderly parents. Took lots of time with them and gave them space to discuss.
We went into the showroom with my brother and sister-in-law when we met Niko. He was chill and didn't push products, which is so nice when purchasing a long-term product. He was knowledgeable about the mattresses, bases, mattress pads, pillows, and sheets. I was able to verify his talking point with research that my brother had completed as well as my knowledge from being a former product trainer at Bed, Bath & Beyond in college.The prices were reasonable and offered better prices on some brands if you waived the 100-night product guarantee.If you're in the market for a great night's rest, shop local and check this place out!
I recently purchased a king-size mattress from “Our Sleep Guide” mattress store and the experience exceeded my expectations. What sets this store apart is its unique approach—displaying mattresses exclusively available online, allowing us to thoroughly research and choose the perfect mattress at our own pace. The staff was incredibly knowledgeable and accommodating, offering valuable insights without any sales pressure. The variety and quality of mattresses showcased provided us with a wide range of options to suit our preferences. The purchasing process was seamless, and the delivery was prompt. Overall, our experience with this mattress store was exceptional, and we are now enjoying restful nights on our comfortable and carefully chosen mattress. Highly recommend this store for a hassle-free and personalized mattress shopping experience!
Had a great experience with the store! Very helpful and walked away confident we got the best mattress for us. Niko and Chase were very knowledgable and kind.
We shopped at the store last week - they carry many online only mattresses that have very good reviews, so it's great to have a physical store where you can try out those mattresses. Jennifer was very helpful and knowledgeable. We definitely recommend the store. Oh, i should also mention that the store gives additional discount, which is nice!
Tia and Jen were very helpful, informative, and patient as I bounced back and forth in the decision to move forward with my mattress purchase. They helped me narrow it down tremendously and I’ve had a great experience thus far!
We had an outstanding shopping experience at Our Sleep Guide Mattress Showroom. Tia, the showroom manager, is extremely knowledgeable about each of the lines they sell and really listens to what you are actually looking for. We started the day looking at a Mattress Firm showroom in response to their advertising a big sale and were so put off when it turns out only one mattress line is on sale. The Tempurpedic we looked at was $4100, which is a lot for pensioners to pay! Tia showed us several options that for us were a close match to our Tempurpedic target, and the one we selected was less than HALF the price. It is wonderful to actually try the mattresses you find available only on-line before committing to the purchase. I say awesome concept with extremely helpful folks behind the concept!
We stopped by to check out the Helix mattresses in person. Niko was super helpful and knowledgeable. We had all of our questions answered and made a purchase in store. The whole process was quick and easy and couldn’t recommend this store more highly (especially relative to other mattress stores in Houston).
Great to be able to try all the mattresses you’ve read about online and not have to sort through all the reviews.
Stephane van het Slot
I wanted to buy a mattress I found online and I discovered this place where I could test it. They had a large selection and friendly staff. There was a promotional offer on the vendor's website and they went above & beyond to price match! I'm happy about my purchase and look forward to delivery!
We had an amazing experience with Niko. Very informative throughout the process and no pressure to buy anything. If you’re looking for a knowledgeable person who will have the customers best interest in mind you should check this place out and ask for Niko. This is the best place to test out any online mattresses you were interested in.
Jennifer helped us pick the perfect mattress! It was the easiest experience, and she gave us the best feedback and advice in finding the perfect fit.
Great experience working with Jennifer today to try out a couple of Avocado mattresses. She was kind and knowledgeable, explained things well, and allowed me to take my time laying on each bed to select the one that is best. My mattress was ordered same day and I can’t wait for better sleep.
Niko was great and a huge help with picking out our new mattress! Definitely recommend 👍🏼
Dropped in to test drive some beds and bought a Helix Midnight mattress, base and pillows. Jennifer was very knowledgeable and provided excellent customer service. Aldo, the showroom had a variety of options to test and choose from. Thank you Jennifer for all of your help.
Great mattress shopping experience! Very knowledgeable staff who listens to your mattress needs and can cut a great deal! They have a variety of mattresses to try at varying price points. Overall great experience!
Niko was amazing and gave us the best deal on a Leesa mattress! After having a negative experience at Mattress Firm, our experience at Our Sleep Guide was exponentially better. They had all the top online mattresses in store for you to try plus they offer a greater discount than what the retailer is offering online. It’s a win / win!
Jennifer was knowledgeable, friendly, and great to work with. She helped us find the perfect mattress.
My name is Jessica Amarante and I just came to the showroom in Houston Texas. Chase was very helpful with providing information on the mattresses in the showroom. I was able to lay on the bed and ended up buying a different mattress then what I actually was interested in. The mattress I choose was even better then the one I saw online. I left the store very excited! I can’t wait until my mattress gets delivered! If you need a new mattress please come to Our Sleep Guide…. Chase will definitely help you!
Chase was amazing! Very educated about the differences of mattresses which made me feel confident about my purchase. Trust me; when buying something you will use everyday you need it to be GREAT, no time for shortcuts when it comes to quality sleep!
This place is amazing! They have all the beds and pillows from all the online stores for you to try. They also have ways for you to save money that you can’t utilize on the websites. And if there is a deal on the website you hey have the same deal in the store. Nico was so incredibly helpful, and made the process so much less stressful. I cannot recommend this place enough. Go here, you won’t regret it!!
Great experience! Friendly staff and clean show room. Fantastic recommendations for our comfort level and helpful information about different levels of firmness and brands. Highly recommend if you’re not sure what you really need or want.
Came in and Justin helped me around to look at some different mattresses. He had very good insight into the types of mattresses that would be good for whichever sleeping position you prefer. Him and the other people that worked there were friendly and knowledgeable without being pushy, very pleasant experience.
Excellent customer service. Jennifer and the team are very patient and allow plenty of time to try as many mattresses as necessary. Highly recommend.
Service was great! They really know the mattresses. They were patient with us as we tried all the beds. Made the process super easy.
Very helpful and friendly staff, especially Niko, who had expert knowledge on the entire range of mattresses, and offered clear guidance and advice to help us make our decision. Excellent prices, even beating the discounts offered other places on Black Friday, and helped us pick out a package with mattress protector and pillows. Helped load the heavy box into the back of our car, and provided contacts and resources for disposal of our current mattress. I cannot recommend highly enough, and will definitely be referring people to this location. Having a place like this to try out products from online retailers is a huge advantage compared to buying without seeing their products in person, and we are grateful for the experience. Thanks!
Super helpful and no pressure experience. Awesome to be able to try the mattresses before buying them, and the buying process was simple and quick. Niko was great!
Fantastic experience. They have so many options and Niko was very helpful in comparing brands and models. Five-star recommendation for sure.
Niko was extremely accommodating! Needed a mattress to take home same day, and they were able to do so with great prices. He went above and beyond to provide everything I needed, including bedframe and sheets.
This is a great store in the spring branch area with a big selection of top of the line mattresses. They even price matched an online listing and got us taken care of with no issues. 10/10 would recommend
The staff (Niko and Chase) were very helpful and knowledgeable in guiding us through the process of selecting the right mattress for our home. We love our new Avocado mattress and bed stand. Very grateful to find a place where we could compare the feel of several mattresses to make the right choice for us.
Great experience! Thanks Niko for helping me out with a great mattress selection!
I was on the looks for a lovely mattress online andthis was the place to try before purchasing. With the help of Niko guiding me with the right mattress, went home happy with my mattress =]
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